December 26, 2018
In response to customer requests for value-added services, FOTON started the ‘Total Care’ service in 2004, offering “Full-range service for a worry-free journey.” FOTON also established the largest call center in the industry. Over 4,500 service centers nationwide and hundreds worldwide provide comprehensive automobile maintenance facilities and all-weather call-out assistance. With service personnel providing friendly and individualized interactions with customers, FOTON ensures consistent standards of service delivery by insisting on a uniform service philosophy and staff training for all outlets. We guarantee that our customers can enjoy “worry-free” automotive service, parts installation, and call-out assistance.